Shutter Warranty: Rolldown Hurricane Shutters Explained

In the realm of storm protection, Rolldown Hurricane Shutters are a prominent and reliable choice. These shutters are designed to protect homes and businesses from the destructive forces of hurricanes and other severe weather conditions. This article delves into the intricacies of the shutter warranty associated with Rolldown Hurricane Shutters, providing a comprehensive understanding of what it entails and why it is crucial for consumers.

Understanding the warranty of Rolldown Hurricane Shutters is essential for any homeowner or business owner considering this type of storm protection. It not only provides insight into the quality and reliability of the product but also offers a clear picture of what to expect in terms of service and support post-purchase. This article aims to provide a thorough explanation of the different aspects of a shutter warranty, specifically for Rolldown Hurricane Shutters.

Understanding Rolldown Hurricane Shutters

Rolldown Hurricane Shutters, also known as roll-up or rolling shutters, are a type of storm protection device that can be rolled down to cover windows and doors during a storm. They are typically made of high-quality aluminum or steel and are designed to withstand high winds and flying debris.

These shutters are popular due to their ease of use, durability, and effectiveness in protecting properties from storm damage. They can be manually operated or motorized for convenience, and when not in use, they roll up into a housing unit above the window or door, maintaining the aesthetic appeal of the property.

Components of Rolldown Hurricane Shutters

The primary components of Rolldown Hurricane Shutters include the shutter curtain, guide rails, end caps, housing unit, and the operating mechanism. The shutter curtain is the part that rolls down to cover the window or door. It is made up of interlocking slats that provide strength and durability.

The guide rails, also known as tracks, guide the shutter curtain as it rolls down and up. The end caps are attached to the ends of the shutter curtain to keep it aligned within the guide rails. The housing unit is where the shutter curtain is stored when not in use, and the operating mechanism can be a manual crank or a motorized system.

Understanding Shutter Warranties

A shutter warranty is a guarantee provided by the manufacturer or distributor of the shutters. It assures the purchaser that the product will function as advertised for a specified period. If any defects or issues arise during the warranty period, the manufacturer or distributor is obligated to repair or replace the faulty parts or the entire product, depending on the terms of the warranty.

Warranties are crucial as they provide consumers with peace of mind, knowing that their investment is protected. However, not all warranties are created equal, and it’s important to understand the specifics of a shutter warranty to know what is covered and what is not.

Types of Shutter Warranties

There are typically two types of warranties offered with Rolldown Hurricane Shutters: a manufacturer’s warranty and a labor warranty. The manufacturer’s warranty covers defects in the materials or workmanship of the shutters. This warranty is provided by the manufacturer and usually covers the parts and components of the shutters.

The labor warranty, on the other hand, covers the installation of the shutters. This warranty is usually provided by the installer or the company that sold the shutters. It covers any issues that arise due to improper installation or workmanship during the installation process.

What to Look for in a Shutter Warranty

When evaluating a shutter warranty, there are several key factors to consider. The length of the warranty is crucial as it determines how long your investment is protected. Most shutter warranties range from one to five years, but some manufacturers offer extended warranties that can last up to 10 years or more.

Another important factor is what the warranty covers. Some warranties only cover the parts and not the labor, while others cover both. It’s also important to know if the warranty covers only defects in materials and workmanship, or if it also covers damage caused by storms or other external factors.

Limitations and Exclusions

Most warranties come with certain limitations and exclusions. These are conditions under which the warranty will not cover the repairs or replacement of the shutters. For example, most warranties do not cover damage caused by misuse, neglect, or improper maintenance. They also typically do not cover damage caused by natural disasters, unless specifically stated otherwise.

It’s also common for warranties to exclude coverage for parts that are expected to wear out over time, such as seals and gaskets. Some warranties may also exclude coverage for the cost of labor to remove and reinstall the shutters if they need to be repaired or replaced.

Claiming a Shutter Warranty

If you encounter a problem with your Rolldown Hurricane Shutters during the warranty period, it’s important to know how to make a warranty claim. The first step is usually to contact the company that sold you the shutters or the manufacturer. They will guide you through the process, which typically involves providing proof of purchase and a description of the problem.

Depending on the terms of the warranty, the company may send a representative to inspect the shutters and determine if the problem is covered under the warranty. If it is, the company will then arrange for the repairs or replacement of the shutters.

Documentation and Maintenance

Keeping proper documentation is crucial when it comes to claiming a shutter warranty. This includes keeping the original purchase receipt, the warranty document, and any other relevant paperwork. It’s also a good idea to keep a record of any maintenance or repairs done on the shutters.

Regular maintenance is not only important for keeping your Rolldown Hurricane Shutters in good working condition, but it can also be a requirement for maintaining the warranty. Some manufacturers specify in their warranty terms that the warranty will become void if the shutters are not maintained as per their guidelines.


Understanding the shutter warranty for Rolldown Hurricane Shutters is crucial for any consumer considering this type of storm protection. It provides insight into the quality of the product, what to expect in terms of service and support, and how to protect your investment.

By understanding the different aspects of a shutter warranty, including what it covers, its limitations and exclusions, and how to make a claim, consumers can make informed decisions and get the most out of their Rolldown Hurricane Shutters.

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