Interested in Shutters?

Here’s What to Expect

From your first call to the day your shutters are installed, American Hurricane Shutters makes the process straightforward. No surprises, no hidden fees — just professional hurricane protection for your coastal NC or SC home.

20+
Years Installing
7-Year
Workmanship Warranty
OSHA-30
Certified
$2M
Umbrella Coverage
The Installation Process

Four Steps from Estimate to Installation

Every project follows the same proven process. Most homes move from signed contract to completed installation in 8-16 weeks. Order before May to ensure full coverage before peak hurricane season.

01
Free Estimate
Our qualified estimator visits your home at a convenient date, assesses your openings, and evaluates your wind zone and design pressure requirements. A written estimate is provided either at the meeting or via email — at no cost and with no obligation. Use our Cost Calculator for a preliminary range before we visit.
02
50% Deposit
Once shutter options and colors are finalized, a 50% deposit initiates the manufacturing order. At this stage our installers take precise field measurements and calculate the site-specific design pressure requirements for your address using the ASCE wind load model — the step most competitors skip entirely.
03
Order & Fabrication
Your shutters are custom-fabricated to your exact opening dimensions and placed in the manufacturer’s production queue. Lead time is typically 2–4 months depending on the season, with faster turnaround between October and March. We will keep you updated on production status throughout this period.
04
Installation
Once your shutters arrive we contact you to schedule installation. Most standard homes complete in a single day — a good rule of thumb is one day per $10,000 of project value. We use 304 stainless steel lag screws for corrosion resistance and long-term strength. Upon completion, the remaining balance is due.
American Hurricane Shutters manufacturing facility -- impact-resistant shutters for North and South Carolina
Services Provided

Everything Included in Every Installation

Ask us today about your goals regarding hurricane shutters and any other storm protection needs. With over 20 years of experience in the industry, we have solutions to a multitude of problems that homeowners and businesses face.

Every installation includes a site-specific design pressure analysis — not a generic spec sheet. We calculate the actual wind loads expected at your specific address and specify the correct fastener diameter, spacing pattern, and track system to meet those loads. This is a critical step that distinguishes a code-compliant installation from one that merely looks compliant.

We handle all permit applications in jurisdictions that require them, all HOA Architectural Modification Request documentation, and the wind mitigation inspection form your insurer needs to apply wind mitigation credits. After installation we return for paid service calls at any point during the lifetime of the shutters.

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Removal of old or damaged shutters
Old system removal included with new installation on request
Design pressure analysis
ASCE model site-specific wind load calculation for every install
Insurance documentation completion
We complete wind mitigation forms for your insurer on your behalf
7-Year Limited Workmanship Warranty
The longest warranty in the region, backed since 2007
Repair services
We return for paid repair and service calls throughout the shutter’s lifetime
Permit applications
Licensed General Contractor in both NC and SC — we pull permits where required
HOA documentation support
We prepare Architectural Modification Requests and contractor packets for HOA submission
Credit cards accepted — 3.0% fee applies
We prefer checks: 50% at signing, balance due at completion
Why American Hurricane Shutters

What Sets Us Apart From Every Other Installer

We don’t subcontract. We don’t use generic fastener patterns. And we’ve been doing this since 2007 on the same coast we live on.

Licensed General Contractor
The owner, Matthew Burns, is a licensed general contractor in both North Carolina and South Carolina. We pull permits wherever required and carry full General Liability, Workers Compensation, and a $2M umbrella policy.
Design Pressure Analysis on Every Job
Most competitors use generic screw patterns from a spec sheet. We calculate the actual expected wind loads for your address using the ASCE model and specify the correct fastener size, spacing, and substrate penetration depth to meet them.
304 Stainless Steel Fasteners
Many competitors use zinc-coated or galvanized deck screws — not code-compliant and not coastal-rated. Every installation we perform uses 304 stainless steel or coated carbon steel fasteners ranging from 3.25″ to 7″+ to penetrate deep into the structural framing.
35+ Years of Combined Experience
Our installation team works exclusively for American Hurricane Shutters and has been installing shutters for over 35 years. We do not rotate in subcontractors or seasonal labor. The same team that installed your neighbors’ shutters will install yours.
All Products. One Company.
We install all seven major hurricane shutter systems: accordion, rolldown, Bahama, colonial, storm panels, hurricane screens, and flat polycarbonate. Our recommendation is based on what’s right for your home — not what we happen to stock.
OSHA-30 Certified & Lift-Equipped
Our installers are OSHA-30 certified and operate articulating booms and other aerial lift equipment. High-rise and multi-story installations that many other companies turn down are routine for us. We assess access requirements at every free estimate.
Payment & Timeline

What to Expect on Timing and Payment

No financing offered. No open-ended billing. A fixed price, a predictable timeline, and two straightforward payment milestones.

Payment Schedule

50% at Signing, 50% at Completion

We require a 50% deposit to initiate your manufacturing order. The remaining balance is due upon completion of the installation. We prefer checks. Credit cards are accepted with a 3.0% processing fee. We do not offer financing.

Lead Time

2–4 Months from Deposit to Install

Because every shutter is custom-fabricated to your exact dimensions, lead time typically runs 2–4 months depending on the season — faster between October and March. Order before May to ensure installation before peak hurricane season. Installation itself is generally one day for a standard home.

Installation Day

One Day for Most Homes

A useful rule of thumb: one day of installation per $10,000 of project value. Rolling shutters take more time — we typically install five per day. We schedule a specific start time and work until the job is complete. Your home will be left clean and all openings operational before we leave.

After Installation

Warranty, Documentation & Ongoing Support

At completion we deliver your signed 7-year workmanship warranty, all product approval documentation, and your completed wind mitigation form for your insurer. We return for paid service calls at any point during the life of the shutters. Review our Maintenance Guide to keep your shutters in peak condition.

About the Process

What Makes a Hurricane Shutter Installation Code-Compliant in NC and SC?

Coastal NC and SC are designated Wind-Borne Debris Regions (WBDR) under the North Carolina Building Code and the South Carolina Residential Code. Properties within 1 mile of the coast in areas with basic wind speeds of 130 mph or greater are required to have openings protected by impact-rated shutters or impact glass. The specific requirements vary by jurisdiction, construction type, and distance from the coast — this is why an on-site assessment matters.

The most commonly skipped step in the industry is the design pressure analysis. Every opening in a coastal home has a design pressure rating — the maximum positive and negative wind load the opening must withstand. Simply installing a certified product is not sufficient; the fastener pattern, diameter, and embedment depth must be calculated for the specific wind zone, building height, exposure category, and opening dimensions. We use the ASCE 7 wind load model for every installation. Our competitors typically use the same generic fastener schedule regardless of address.

The Difference Between a Decorative and a Rated Shutter

Not every shutter product provides hurricane protection, even if it looks like it should. Decorative Bahama and colonial shutters provide curb appeal and some shade but are not certified to ASTM E1886/E1996 or TAS 201/202/203 standards. They will not qualify for wind mitigation insurance credits and may not satisfy permit requirements in WBDR jurisdictions. Rated shutters — including our fixed-blade Bahamas, rated colonials, accordion shutters, rolldown shutters, storm panels, and hurricane screens — are tested and certified to those standards. We install both and are transparent about the difference at every estimate visit.

Why the Order of Operations Matters

Many homeowners call us in August after a storm watch is issued. At that point, there is nothing we can do in time. Every shutter we install is custom-fabricated to your exact opening dimensions — there is no inventory of ready-to-install shutters sitting in a warehouse. The moment you decide to protect your home is the best time to call, because the manufacturing queue only grows as hurricane season approaches. Our customers who ordered in January or February consistently have their shutters installed and tested before June 1. Those who call in July are typically waiting until the following season.

What Happens During Installation

On installation day our team arrives at the scheduled time with your shutters, all required fasteners, and any equipment needed for your specific home. We begin with any openings that require aerial access, then work systematically through the remaining windows and doors. Every shutter is test-operated before we move on. If an opening requires a departure from the spec — an unexpected substrate condition, trim interference, or clearance issue — we resolve it on site and document the solution. Before we leave, we walk you through operating every shutter and answer any questions. If anything is not right, we fix it before payment is collected.

Common Questions

Installation Process FAQ

Questions we answer at almost every estimate visit. For more, see our full FAQ page.

From signed contract to installation day typically runs 8–16 weeks depending on the season. October through March tends to be faster; June through September is the longest wait. The estimate visit itself can usually be scheduled within a week of your call. Once your deposit is received, manufacturing begins immediately and we keep you updated on expected delivery.
We strongly prefer that the homeowner or an authorized representative is present for at least part of the installation day — particularly the start and the walkthrough at the end. If you absolutely cannot be present, we can make arrangements in advance. For second homeowners who are frequently out of state, we coordinate around your availability and can communicate via phone or video call throughout the day.
No. Every installation is performed by our own full-time crew — the same team that has been installing shutters for over 35 years. We do not use seasonal labor or subcontractors. This matters because consistency in installation technique is directly related to long-term performance. The person who installs your shutters has installed thousands of them before yours.
It depends on the jurisdiction and the value of the installation. Some municipalities require permits for shutter installations above a certain dollar threshold; others do not. As a licensed general contractor in both NC and SC, we handle permit applications wherever they are required. We assess the permit requirements for your specific address at the estimate visit and include any permit fees in the written estimate.
Yes. We have submitted Architectural Modification Requests (AMRs) for hundreds of HOA and property management-governed properties across coastal NC and SC. We prepare all required documentation including plan drawings, Notices of Acceptance (NOAs), our contractor license, and insurance certificates. HOA color restrictions are accommodated through our extensive RAL powder-coat color options. Allow extra lead time — HOA review processes can add 4–8 weeks.
Our team is OSHA-30 certified and trained to operate articulating boom lifts, atrium lifts, and other aerial equipment. High-rise, multi-story, and architecturally complex installations that other companies decline are routine for us. We assess access requirements during the free estimate visit and include any necessary equipment costs in the written quote. There are very few situations where we cannot install safely.
We prefer checks: 50% due at signing and 50% due at completion. We also accept credit cards with a 3.0% processing fee. We do not offer financing. If you are working with a contractor who has included shutters in a construction budget, contact us directly to discuss the project structure.
Yes, if you install rated (not decorative) shutters covering all openings. NC and SC insurers offer wind mitigation credits for homes with certified, permanently installed hurricane protection on all openings. We provide all product approval documentation and complete the wind mitigation inspection form your insurer requires. Many customers see enough of a premium reduction to offset a meaningful portion of the installation cost within a few renewal cycles. Decorative shutters do not qualify.
Minimal, but important. Operate your shutters monthly to keep all moving parts free. Clean 1-2 times per year with mild soap and fresh water — always rinse after salt exposure. Lubricate all moving hardware annually with a dry silicone spray or marine-grade lubricant. Never use petroleum-based products. Our oldest customers from the 1990s still have their original shutters working perfectly because they followed this routine. See our full Maintenance Guide.

Request a Free Estimate

We offer free in-home estimates throughout coastal NC and SC with same-week scheduling. No pressure, no obligation — just a straightforward assessment and a written quote.

Call Us 24/7+19102561288  ·  +19102568656  ·  +18438681390
Email the Owner[email protected]
LocationWilmington, NC  ·  Morehead City, NC  ·  Myrtle Beach, SC
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Free in-home estimate. No obligation. Same-week scheduling throughout coastal NC and SC. Serving the Carolina coast since 2007.

+19102561288
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