24/7 Emergency Hurricane Shutter Service & Repair

24/7 emergency repair and technical maintenance for impact-rated Bahama shutters on an oceanfront home in Topsail Beach. — We provide rapid response repair for complex commercial and residential systems ensuring large scale bahama shutters are deployment ready for the next storm

The Nightmare Scenario: Don’t Let Your Storm Protection Fail When You Need It Most

It’s the call every homeowner in Onslow or Pender County dreads: a hurricane is 48 hours off the coast, and your shutters are stuck. Whether it’s a grinding motor on a Topsail Island beachfront home or clogged tracks in Jacksonville, a mechanical failure at landfall is a safety crisis.

If you are searching for emergency hurricane shutter repair Jacksonville NC or Topsail shutter maintenance, American Hurricane Shutter is your local, 24/7 rapid response partner. We provide expert diagnostics and immediate repairs for all major brands, including Bertha HV, Alutech, and ASSA systems.

Why We Are the Trusted Authority in Onslow & Pender Counties

We don’t just “fix” shutters; we provide engineered security. Founded by Matthew Burns in 2007, we are a family-owned, disabled-owned, and Certified General Contractor firm.

The $2,000,000 Difference: Why Insurance Matters

Hiring an uninsured “handyman” for a high-ladder repair on a Topsail beach house is a massive liability risk for you and your HOA. We protect our clients with a complete commercial insurance package:

$2,000,000 Umbrella Policy
Full General Liability & Workers’ Compensation
Commercial Auto & Professional Coverage

Our Full-Service Repair & Maintenance Menu

Our in-house technicians (never subcontractors) are in Jacksonville, Surf City, and Holly Ridge daily, providing:

24/7 Emergency Deployment Assistance: Stuck shutters or dead motors before a storm.
Jacksonville Accordion Track Cleaning: Removing salt, pollen, and debris that seize Bertha HV systems.
Topsail Shutter Maintenance: Specialized salt-air corrosion treatment and manual override testing.
Motor Diagnostics & Replacement: Expert repair for Alutech and motorized roll-down systems.

Critical Local Maintenance: Solving Regional Shutter Problems

The Jacksonville/Holly Ridge “Clog” Problem

In Jacksonville, the #1 issue is debris. Dirt, pine straw, and pests like mud daubers pack into accordion tracks.

The Expertise Signal: We never use WD-40, which creates a “gummy sludge” that destroys shutters. We use high-pressure air cleaning and professional dry silicone lubricant to ensure one-handed operation.

The Topsail Island “Manual Override” Check

On the coast, salt air is relentless. For roll-downs, the manual override and debris/salt buildup in the legs are the most frequent points of failure. If your power goes out and this override is seized from salt corrosion or the legs are stuck with debris, your 400-pound shutter becomes a wall. Our Topsail Shutter Maintenance Guide includes testing and lubricating these overrides so you are never locked out of your home.

Motor Repair on a Topsail Rolldown (Expert Diagnostics)

Electric roll-downs on Topsail Island often face motor burnout or limit switch failures. If your motor just “hums” or stops completely and you hear it struggling, stop immediately to avoid a costly replacement.

Contact Your Local 24/7 Repair Team

Don’t wait for the “Cone of Uncertainty” to shift. Whether you need an annual “Peace of Mind” tune-up or an emergency midnight repair, we are ready.

Call 24/7: (910) 256-1288
Address: 1200 Castle Hayne Road, Wilmington, NC 28401
Email: [email protected]

Frequently Asked Questions

Why should I hire a Licensed General Contractor for shutter installation?

Hurricane shutters are structural additions. A Licensed General Contractor understands wind-load requirements and ensures that your installation meets insurance mitigation standards, which can result in significant premium discounts in NC and SC.

Do you service both North and South Carolina?

Yes. We are fully localized to serve New Hanover, Brunswick, Pender, Onslow, and Carteret Counties in NC, as well as Horry and Georgetown Counties in SC.

How does your 24/7 service work during a hurricane warning?

Our 24/7 availability ensures our clients have access to maintenance, deployment assistance, and emergency repairs when every hour counts before landfall. Usually this ends up being available for quick, minor repairs. We suggest operating your shutters monthly (or at least quarterly) to ensure we don’t end up without a part that makes the shutters functino at the last minute.

Can I get a homeowners insurance discount for installing shutters in NC or SC?

Most insurers in the Carolinas offer “Wind Mitigation” credits for homes with impact-rated, professionally installed shutters. To qualify, you typically need a Wind Mitigation Inspection from a licensed professional. As Certified General Contractors, we ensure all our installations meet the specific ASTM and TAS impact standards required by insurers like the NCIUA and private carriers.

How do I handle HOA or Historic District approvals for hurricane shutters?

Because we have decades of experience in the region, we provide the specific engineering drawings, material samples, and color charts that HOAs require. We build systems that satisfy both the safety requirements of the building code and the aesthetic requirements of your neighborhood.

Do you offer hurricane protection for commercial buildings and storefronts?

Absolutely. Commercial properties often require higher Design Pressure (DP) ratings. We engineer custom solutions for businesses, including heavy-duty roll-downs and Lexan storefront protectors, ensuring your business remains secure and meets all commercial wind-load safety standards.

Who provides 24/7 emergency hurricane shutter repair in Jacksonville, NC?

American Hurricane Shutter provides 24/7 emergency repair services for all of Jacksonville and Onslow County. We specialize in fixing stuck tracks, failed motors, and pre-storm deployment issues for accordion and roll-down shutters.

How do I fix a stuck hurricane shutter on Topsail Island?

Stuck shutters on Topsail Island are usually caused by salt-air corrosion or seized manual overrides. We recommend professional cleaning and dry silicone lubrication. Avoid using WD-40, as it attracts salt and sand, further seizing the mechanism.

Is American Hurricane Shutter insured for high-rise repairs in Surf City?

Yes. We carry a $2,000,000 umbrella policy, full general liability, and workers’ compensation to protect homeowners and HOAs in Surf City and Topsail from liability during shutter repairs.

Matthew Burns President

Matthew Burns is a storm protection expert and the President of American Hurricane Shutters. Continuing his family's legacy, he combines 6+ years of hands-on experience with an analytical background from Duke University (B.S., Economics). He specializes in breaking down complex building codes and the long-term financial benefits of hurricane protection, helping Carolina homeowners make safe, informed, and cost-effective decisions.

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